When a car accident leaves your vehicle damaged, the last thing you need is a fight with your insurance company. At Omar Ochoa Law Firm, we stand up for Texans who’ve been shortchanged, ignored, or denied by their auto insurers.
After a crash, you expect your insurer to honor the policy you’ve paid for. But too often, they delay, underpay, or outright deny legitimate claims. According to the Texas Department of Insurance, over 30,000 auto-related complaints were filed against insurers in 2024 alone, with claim denials and delays being two of the most common issues.
Your insurer could dispute repair costs, undervalue your vehicle, or even blame you for the damage. When that happens, a knowledgeable auto insurance attorney can step in and hold them accountable. At Omar Ochoa Law Firm, we understand how insurance companies operate, and we know how to fight back. Call (956) 253-3121 for a free case review.
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Texas auto insurers often deny basic coverage claims despite your premium payments. Here's what should be covered and how we help when they refuse.
Required Liability Coverage
Texas law requires all drivers to carry minimum liability insurance of 30/60/25 ($30,000 for injuries per person, $60,000 per accident, and $25,000 for property damage). Yet when legitimate claims are filed, insurers often dispute coverage or delay payments.
Collision Coverage
This optional coverage pays for repairs to your vehicle after an accident, regardless of fault. Insurance companies routinely undervalue repair costs or claim certain damages existed before the collision to minimize payouts.
Comprehensive Coverage
Protects against non-collision incidents like theft, vandalism, flooding, fire, or hail damage. Insurers frequently challenge these claims by disputing the cause of damage or offering settlements far below actual repair costs.
If your insurer refuses to honor the terms of your agreement, our attorneys can review your policy, document the true extent of damages, and fight for the full compensation you deserve under Texas law.
What Else Can Be Covered by Auto Insurance?
Beyond standard protection, these additional coverages frequently face claim denials despite being clearly specified in policy terms and conditions.
Gap insurance: This covers the difference between your car's value and what you owe when your vehicle is totaled, but insurers often provide artificially low vehicle valuations.
Rental car reimbursement: This coverage should provide temporary transportation while your vehicle is being repaired, but companies commonly limit daily rates or total coverage periods despite policy promises.
Roadside assistance: This option provides help with breakdowns, towing, and lockout services. Claims are frequently denied for technical reasons or policy misinterpretations.
Medical payments coverage: This coverage supplements health insurance for accident-related injuries regardless of fault. Insurers routinely challenge the necessity of treatments or their connection to the accident.
Why Car Insurance Claims Get Denied in Texas
Texas Transportation Code § 601.072 requires all drivers to carry minimum liability insurance — typically 30/60/25 coverage, meaning $30,000 for bodily injury per person, $60,000 per accident, and $25,000 for property damage.
While this protects others if you're at fault, it doesn't guarantee your own losses will be covered unless you have additional coverage like collision or comprehensive.
Insurance companies may deny your claim for several reasons, including:
Policy exclusions or lapses in coverage: If your coverage was inactive due to nonpayment or your policy includes specific exclusions, the insurer may legally reject your claim.
Alleged fault in the accident (disputed liability): The insurer may argue that you were at fault or partially responsible, which can reduce or eliminate your payout.
Late reporting of the accident or damages: Most policies require prompt notice of an accident, so delays in notifying your insurer can violate policy terms.
Insufficient documentation: Missing estimates, photos, or reports may lead to claim denial or reduced payout.
Alleged misrepresentation during the claim process: Inaccurate or incomplete information may be seen as a policy violation or fraud.
Pre-existing damage or wear and tear: The insurer may say damage existed before the reported accident.
Texas insurers are regulated by the Texas Insurance Code § 542.003, which prohibits unfair claim settlement practices such as delays, underpayments, or unwarranted denials. If your insurer delays, underpays, or denies a valid claim without justification, it may be acting in bad faith, and you may have legal grounds to pursue damages.
Statute of Limitations for Auto Insurance Claims in Texas
According to Texas Civil Practice and Remedies Code § 16.003(a), the statute of limitations for filing a property damage claim after a car accident is two years from the date of the incident. If you don’t take legal action within this timeframe, you may lose your right to recover compensation — even if your claim is otherwise valid.
Aside from the legal deadline, most insurance policies have internal deadlines that are much shorter. These can include timelines for reporting the accident, submitting repair estimates, or notifying the insurer about your intent to file a claim. Missing these policy-specific deadlines can hurt your case just as much as missing the legal ones.
Get Auto Insurers’ Attention with Legal Action!
Insurance companies tend to ignore polite requests but respond quickly to legal pressure when lawyers get involved.
Let us take over your case and demand the payout you’re rightfully owed — send us your case for a free review.
How Can Omar Ochoa Law Firm Help with Your Auto Insurance Claim?
If your legitimate vehicle insurance claim has been unfairly denied, delayed, or underpaid, our experienced attorneys can take decisive action to protect your rights and pursue the full compensation you're entitled to receive.
Our comprehensive approach includes:
Policy review: We thoroughly examine your insurance policy to identify all applicable coverages and explain your rights in clear, understandable terms.
Challenging denials: Our attorneys directly confront improper claim denials and delays, holding insurance companies accountable to their contractual obligations.
Strategic negotiation: We leverage our experience to negotiate effectively with insurance adjusters, often securing fair settlements without protracted disputes.
Litigation when necessary: If insurers refuse reasonable settlements, we don't hesitate to file lawsuits to enforce your claim and pursue the full compensation you deserve.
Dealing with insurance companies after an accident adds unnecessary stress to an already difficult situation. Let us handle the complex legal aspects of your auto claim while you focus on moving forward with your life.
One "No" Isn’t the End of the Road
Don't let that "no" be the final word. Our attorneys transform insurance rejections into payment checks for Texas drivers every week.
When auto insurers wrongfully reject your legitimate claim, Omar Ochoa Law Firm stands prepared to battle for the compensation you deserve. Here's why Texas drivers trust our representation:
Deep Texas Insurance Code Insights
The Texas Insurance Code contains powerful consumer protections that most drivers never realize are there. Our attorneys apply these specific legal provisions to strengthen your position and challenge denials.
Courtroom-Prepared Advocacy
Our attorneys build each case file with trial preparation in mind, even during negotiations. This strategic approach often convinces insurers to offer better settlements rather than face us in court.
Roadside Support 24/7
Vehicle emergencies don't follow business hours. We're available around the clock when accidents happen and insurance companies deny claims.
Risk-Free Representation
We operate on a performance-based fee structure. You pay absolutely nothing unless we secure your compensation. This eliminates financial concerns during your recovery process.
Spanish-Speaking Assistance
Your comfort matters when discussing the details of your auto insurance claim. Whether you prefer English or Spanish, our attorneys ensure nothing gets lost in translation during your case.
What Our Clients Say
Want to hear more about how we help and what we do? Don’t just take our word for it. Read our real client reviews and testimonials - and see videos from our real former clients.
5.0
Mr. Ochoa was able to help us after a hurricane get us more for our property damage. Also great friendly staff was able to answer all questions!!!
Richard Trevino
5.0
First time getting a lawyer for an accident, Omar Ochoa Lw firm was very helpful in providing clear instructions and information to help me battle my motor vehicle case. I would highly recommend.
Jodabeni Dondeli
5.0
I am highly recommending Omar Ochoa law firm. We had damage to our roof and were not satisfied with our insurance. Got recommended to Mr Ochoa he really did all he Could to help us get enough to repair our roof. Staff are also very friendly and helpful. This currently helps to feel welcome. Again I highly recommend if you are looking for help with roof repair and you were not satisfied with your insurance reimbursement
Auto insurance companies have offices statewide — so do we. Omar Ochoa Law Firm helps drivers recover denied vehicle damage claims across Texas, from the smallest county roads to the busiest urban highways.
Your car is more than just transportation — it’s your freedom, your safety, and sometimes, your livelihood. Don’t let an insurance company undervalue what you’ve lost. At Omar Ochoa Law Firm, we fight for Texas drivers facing car insurance challenges.
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Frequently Asked Questions
Can I dispute a total loss valuation from my insurance company?
Yes. If your car was declared a total loss but you believe the payout is too low, you can provide your valuation (such as from a third-party appraiser or recent market comparisons) and request a reassessment. An attorney can also negotiate or litigate on your behalf if needed.
What if I was partially at fault for the accident? Can I still file a car damage claim?
Yes. Texas follows a modified comparative fault rule. You can recover damages as long as you were not more than 50% at fault. However, your compensation may be reduced based on your percentage of fault.
Is my insurer required to pay for OEM parts during repairs?
Not necessarily. Insurers in Texas may use aftermarket parts if they are of like kind and quality. However, if your policy specifies OEM parts or the insurer’s substitution lowers the vehicle’s value or safety, you may have a claim.
Can I sue my insurance company for emotional distress or inconvenience?
In limited cases — especially when bad faith or deceptive practices are involved — you may be able to recover additional damages beyond the value of your claim, including compensation for mental anguish under Texas Insurance Code Chapter 541.
What if the other driver was uninsured or fled the scene?
If you carry uninsured/underinsured motorist (UM/UIM) coverage, you can file a claim under your own policy. If the insurer delays or denies your UM/UIM claim unfairly, an attorney can help enforce your rights.