Omar Ochoa Law Firm

Austin Insurance Lawyer

A fire, hailstorm, or flood already cost you enough. You shouldn't have to fight your own insurance carrier just to get what your policy promised. When an insurer denies, delays, or lowballs a property claim, Omar Ochoa Law Firm steps in on behalf of Texas homeowners and business owners, and we're prepared to take the fight to court. Our exceptional Austin property insurance attorneys know how carriers build a case against a claim, and we know how to dismantle it.

  • Free Consultation

  • Available 24/7

  • No Fee Until We Win

Why Austin Property Owners Choose Omar Ochoa Law Firm

Insurance companies count on policyholders accepting whatever number an adjuster hands them. When a claim gets denied, delayed, or settled for far less than it's worth, that strategy only works if you let it.

Our Austin property insurance attorneys represent homeowners and business owners against carriers who use paperwork and policy language to avoid paying what's owed. We dig into the tactics insurers rely on to shrink a payout, and when a carrier won't honor its policy, we're ready to file suit and argue the case in front of a jury.

Here's what property owners get when they work with us:

  • Extensive litigation experience: We have a proven track record of holding insurance carriers accountable, including taking bad faith disputes to trial when a fair settlement isn't on the table.
  • No fee unless we win: We handle property insurance and bad faith cases on a contingency fee basis, so you owe us nothing upfront and pay nothing unless we recover compensation for you.
  • Personalized service: We recognize that every property damage claim is unique. We take the time to understand your situation and tailor our approach to your specific needs.
  • 24/7 availability: Our team is available around the clock to answer your questions, address your concerns, and provide the support you deserve.
  • Spanish-speaking services: We offer Spanish-language legal services to better serve Austin's diverse community.

Whether you're a homeowner in Austin or a business owner anywhere in Texas facing a denied or underpaid property claim, our team is ready to help. Contact us today at (956) 253-3121 or submit a request form for a free consultation.

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Property Insurance Claim Issues We Handle

Omar Ochoa Law Firm represents Texas property owners in a wide range of first-party insurance disputes against carriers who unfairly deny, delay, or underpay valid claims. Below are the property insurance issues we see most often, each with its own coverage rules and common carrier tactics.

Business Interruption

Bad Faith Insurance Claims

Property Damage

Homeowners Insurance

Commercial Property Insurance

Fire Damage

Wind Damage

Water Damage

Flood Damage

Hail Damage

Hurricane and Tornado Damage

Roof Damage

When a fire, storm, or other covered event forces your business to close temporarily, business interruption insurance can help cover lost income, operating expenses, and additional costs. These claims often require careful documentation to prove the financial impact on the business.

Learn More About Business Interruption

Texas law requires insurance companies to act honestly and fairly when handling property insurance claims. If your insurance company denies your claim without a valid reason, delays payment unreasonably, or uses deceptive practices, you may have a bad faith insurance claim. This could entitle you to compensation beyond the policy limits.

Learn More About Bad Faith Insurance Claims

Property damage claims are the core of what we handle for Austin homeowners and business owners. These claims can arise from many events, including fires, storms, floods, and accidents. Accurately documenting the damage, understanding your policy coverage, and negotiating with the insurance company are essential steps in these claims.

Learn More About Property Damage

Homeowners insurance protects your home and belongings from covered perils. Austin homeowners facing a property insurance dispute often see disagreements about the value of damaged property, the need for certain repairs, and the interpretation of policy exclusions.

Learn More About Homeowners Insurance

Businesses rely on commercial property insurance to protect their buildings, equipment, and inventory. These policies can be complex and may include business interruption coverage and other provisions that require careful review.

Learn More About Commercial Property Insurance

Fire damage claims often extend beyond the immediate destruction to include smoke damage, water damage from firefighting efforts, and potential health hazards from soot and other residues. A thorough property damage claim should account for all of it, not just what's visible on the surface.

Learn More About Fire Damage

High winds from storms and tornadoes can cause significant property damage. Disputes in wind damage claims often center around the cause of the damage and the extent of necessary repairs.

Learn More About Wind Damage

Water damage can result from a variety of sources, including burst pipes, leaking roofs, and appliance malfunctions. It's important to take prompt action to mitigate water damage and thoroughly document the affected areas to support your property insurance claim.

Learn More About Water Damage

Floods are often excluded from standard homeowners insurance policies. Separate flood insurance policies are typically required to cover losses from floods. These policies come with specific requirements and limitations that policyholders need to understand.

Learn More About Flood Damage

Hailstorms can cause major damage to roofs, siding, and vehicles. Insurance companies may try to downplay the severity of hail damage or offer repair solutions that don't fully address the problem.

Learn More About Hail Damage

Hurricanes and tornadoes can cause catastrophic devastation to property. In these situations, understanding your policy's coverage for temporary housing, debris removal, and other related expenses is paramount.

Learn More About Hurricane and Tornado Damage

Roof claims are among the most disputed property insurance claims in Texas. Carriers frequently attribute storm-related roof damage to "wear and tear" or pre-existing conditions to avoid paying for a full replacement, even when wind or hail caused the loss.

Learn More About Roof Damage

Call Today for a Free, No-Strings Consultation

Let our skilled Austin bad-faith insurance lawyers help you get the coverage you deserve. Contact us at (956) 253-3121 to schedule a free case evaluation.

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Signs That Your Insurance Company Is Acting in Bad Faith

Texas law requires insurance providers to act in good faith when handling property claims. Unfortunately, some insurance companies engage in bad faith tactics to avoid paying what they owe on a property damage claim. Here are some red flags that your insurance carrier may be acting in bad faith:

  • Ignoring you: They don't return your calls or emails, or they give you vague answers and delay your claim without explanation.
  • Issuing unjustified denials: They deny your claim without providing a valid reason or evidence to support their decision.
  • Making lowball offers: They offer a settlement that's significantly less than the actual value of your losses, hoping you'll accept out of desperation.
  • Changing the story: They misrepresent your policy terms, alter your claim, or use other deceptive tactics to avoid paying.
  • Skipping the investigation: They deny your claim without conducting a proper investigation into the facts and circumstances of your loss.

If you recognize any of these signs, don't wait to take action. Contact the experienced property insurance litigation attorneys at Omar Ochoa Law Firm. We'll help you understand your rights and fight to get you the full compensation you deserve.

Reach Out for a Free, No-Risk Consultation

Cut through the confusion and get the help you need with the assistance of our accomplished property insurance lawyers in Austin.

Free Case Evaluation

How We Support You in Insurance Disputes

Dealing with a property insurance claim after a loss can be stressful. Here's how our process works, from the moment you contact us to the moment your case is resolved:

  1. Analyzing your policy: We carefully review your insurance policy to understand your coverage and identify any potential issues.
  2. Calculating your losses: We work with independent experts, contractors, and engineers to accurately assess the full cost of your property damage, not the conservative estimate an adjuster prefers.
  3. Handling the necessary paperwork: We prepare and file all required documents accurately and on time, simplifying the complexities of insurance procedures.
  4. Being your voice: We communicate with the insurance company, its adjusters, and any other parties involved in your claim on your behalf.
  5. Negotiating for you: We use our proven negotiation skills to pursue the maximum compensation for your claim.
  6. Litigating against the carrier: If your insurer refuses to honor your policy, we're prepared to file a lawsuit and take your case to trial. Carriers track which firms actually litigate insurance disputes versus which ones settle cheap, and that reputation shapes every negotiation before a case ever reaches a courtroom.

With Omar Ochoa Law Firm on your side, you'll have a dedicated team looking out for your interests at every step of the legal process.

Get Your Free Case Review

Don't settle for less than you deserve - let us fight for you.

No Recovery, No Fee. Guaranteed.

Call us (956) 253-3121 today.

Contact Us

Meet Our Team

Omar Ochoa

Founding Attorney

Ricka Tijerina

Associate Attorney

Alexis Saenz

Associate Attorney

Mariel Gamboa

Associate Attorney

Sonia Lopez

Associate Attorney

What Our Clients Say

Want to hear more about how we help and what we do? Don’t just take our word for it. Read our real client reviews and testimonials - and see videos from our real former clients. 

5.0

Mr. Ochoa was able to help us after a hurricane get us more for our property damage. Also great friendly staff was able to answer all questions!!!

Richard Trevino

5.0

First time getting a lawyer for an accident, Omar Ochoa Lw firm was very helpful in providing clear instructions and information to help me battle my motor vehicle case. I would highly recommend.

Jodabeni Dondeli

5.0

I am highly recommending Omar Ochoa law firm. We had damage to our roof and were not satisfied with our insurance.  Got recommended to Mr Ochoa he really did all he Could to help us get enough to repair our roof.  Staff are also very friendly and helpful.  This currently helps to feel welcome.  Again I highly recommend if you are looking for help with roof repair and you were not satisfied with your insurance reimbursement

Imelda Garza

Areas We Serve Around Austin

Our attorneys represent homeowners and business owners throughout Central Texas, from properties in downtown Austin to homes and businesses in the surrounding communities, whenever storms, hail, or fire cause a loss significant enough to bring a carrier into the picture.

Discuss Your Case with an Austin Property Insurance Claim Attorney

A denied roof claim or a lowball fire settlement isn't the end of the road. Texas law gives property owners real standing against carriers who won't pay what a policy promises, and Omar Ochoa Law Firm knows how to use it. Schedule a free consultation to find out what your claim is really worth.

Please check this box to indicate your consent before submitting the form.
I agree to the Terms & Conditions and Privacy Policy provided by Omar Ochoa Law Firm. By providing my phone number, I consent to receive text messages and calls from Omar Ochoa Law Firm.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Available 24/7

No fees unless we win

Se Habla Español

FAQs About Property Insurance Claims in Austin, TX

What are the deadlines for filing a claim in Texas?

Texas doesn't set one single statewide deadline for reporting a property claim. Most policies contain language that require "prompt" notice, and waiting too long can itself give a carrier grounds to deny. If a dispute ends up in court, breach-of-contract claims on a policy generally must be filed within four years of the loss. The safest approach is to report the damage as soon as it happens and keep dated records of every communication with your carrier.

How long does an insurance company have to respond to my claim?

Under the Texas Prompt Payment of Claims Act (Tex. Ins. Code § 542.055), your carrier must acknowledge your claim, start its investigation, and request any documents it needs within 15 calendar days of getting notice of the loss.

Are floods and mold covered in Austin?

Flood damage is excluded from standard homeowners and commercial property policies in Texas, no matter which carrier you have. Covering it requires a separate flood policy, typically through the National Flood Insurance Program or a private flood insurer. Mold is handled differently: it's usually covered only when it results directly from a sudden, covered event, like a burst pipe, and even then most policies cap the payout at a mold sublimit, often in the $5,000 to $10,000 range. Texas insurers must also offer an optional buyback endorsement that raises mold coverage to 25%, 50%, or 100% of your dwelling limit. Mold caused by flooding, gradual leaks, or long-term humidity is excluded either way.

What should I do right after a property disaster?

Document the damage with photos or video before making any repairs, keep receipts for any emergency mitigation work (like tarping a roof), report the loss to your carrier promptly, and avoid signing a settlement or giving a recorded statement before you understand what your claim is actually worth. An attorney can review your policy early, before the carrier's tactics shape the outcome.

Can I dispute the insurance company's settlement offer?

Yes. You aren't required to accept a settlement offer you believe is too low. You can negotiate directly with the carrier, invoke your policy's appraisal clause to get an independent valuation, or, if the carrier is acting in bad faith, pursue a claim under the Texas Insurance Code for damages beyond what the policy would otherwise pay.

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